Terms and Conditions
Last updated: August 2026
These Terms and Conditions govern your use of the NinjiSMP website, Minecraft server, online store, and related services. By using NinjiSMP or purchasing products from the NinjiSMP Store, you agree to these Terms and Conditions.
1. About NinjiSMP
NinjiSMP is operated by:
Trafficmanagers B.V.
The Netherlands
Chamber of Commerce (KvK): 59614315
VAT number: NL853570656B01
If you have questions about these Terms and Conditions, you can contact us through our support page.
2. NinjiSMP Accounts
Certain features of NinjiSMP may require you to create an account and provide information such as your email address and Minecraft username.
You are responsible for providing accurate information and for keeping your account login details secure. You must not intentionally provide false information, impersonate another player, or use another person’s account without permission.
You are responsible for activity performed through your account unless the activity occurred as a result of circumstances for which you are not responsible.
3. Minecraft Accounts
Some NinjiSMP products and services are linked to a Minecraft username or account. You are responsible for entering the correct Minecraft username when required.
NinjiSMP is not responsible for delays or problems caused by incorrect account information provided by you. If you entered incorrect information, please contact our support team as soon as possible.
4. Digital Products
Products sold through the NinjiSMP Store are digital products intended for use on the NinjiSMP Minecraft server.
These products may include:
- Ranks, including Ninji+
- Mythic Keys and other crate keys
- Bundles
- In-game items
- In-game perks and benefits
- Commands and additional features
- Other digital content or services
Unless explicitly stated otherwise on the product page, digital products have no physical form and will not be shipped to you.
5. Product Information
We aim to describe all products, features, benefits, quantities, and prices as accurately as possible.
The product description displayed on the NinjiSMP Store at the time of purchase determines what is included with your purchase.
Images, artwork, icons, animations, and other visual elements may be used for promotional or illustrative purposes. The actual in-game appearance may differ where this does not materially change the product purchased.
6. Prices and Payment
Prices are displayed on the NinjiSMP Store before you complete your purchase. Any applicable taxes or additional charges will be displayed where required.
Payments may be processed by third-party payment providers such as Stripe. By completing a payment, you also agree to any applicable terms of the payment provider.
Your order is not considered successfully paid until the payment has been confirmed by our payment provider.
7. Delivery
Digital products are generally delivered automatically to the NinjiSMP account or Minecraft account associated with your purchase after successful payment.
Most purchases are delivered shortly after payment. However, technical problems, payment verification, server maintenance, or other circumstances may occasionally cause a delay.
If you have successfully paid for a product but have not received it, please contact our support team and provide your order number and Minecraft username.
8. Right of Withdrawal for Digital Content
Consumers in the European Union may normally have a statutory right to withdraw from certain online purchases within 14 days.
Where applicable, when purchasing digital content that is delivered immediately, you may be asked to expressly consent to the immediate performance or delivery of the digital content and to acknowledge that you lose your statutory right of withdrawal once performance or delivery begins.
This does not affect any other statutory rights you may have if a product is defective, not delivered, or does not conform to what was agreed.
9. Refunds
Refunds are handled in accordance with our Refund Policy and applicable consumer protection law.
Digital products that have already been delivered are generally not refundable simply because you changed your mind, selected the wrong product, or no longer wish to use the product, where your statutory right of withdrawal has validly ended.
If a product was not delivered, you were charged incorrectly, you received the wrong product, or there is another problem with your purchase, please contact our support team.
10. Ranks and Premium Benefits
Ranks such as Ninji+ may provide additional features, limits, commands, visual effects, chat features, or other benefits on the NinjiSMP server.
The benefits included with a rank are described on the relevant product page at the time of purchase.
A purchase of a rank does not give a player ownership of the NinjiSMP server, administrative rights, or an exemption from server rules.
11. Keys and Crates
Keys such as Mythic Keys can be used for the crate or reward system described on the relevant product page.
The rewards available through a key are determined by the applicable product and in-game crate configuration.
Where a key allows you to select a reward, you are responsible for selecting the desired reward. Once a reward has been selected and delivered, the selection may not be reversible unless required by applicable law.
12. Bundles
Bundles may contain multiple digital products, such as a Ninji+ Rank together with Mythic Keys.
The exact contents of a bundle are displayed on the relevant product page. Unless stated otherwise, a bundle is sold as one combined purchase.
13. Server Rules
All players must follow the NinjiSMP server rules.
Purchasing a rank, key, bundle, or other product does not give you permission to violate server rules or give you preferential treatment regarding enforcement of those rules.
We may take reasonable action against accounts that violate our server rules, including warnings, temporary suspensions, restrictions, or bans.
14. Bans and Suspensions
If your account is suspended or banned because you violated the NinjiSMP rules, this does not automatically entitle you to a refund for digital products previously purchased and delivered.
This provision does not limit any mandatory rights you may have under applicable consumer protection law.
15. Fair Play and Abuse
You may not intentionally exploit bugs, vulnerabilities, payment systems, store functionality, or server mechanics to obtain products, currency, items, benefits, or advantages that you are not entitled to receive.
You may not use fraudulent payments, stolen payment methods, unauthorized accounts, or other deceptive methods to purchase or obtain NinjiSMP products.
We may investigate suspected fraud, abuse, or exploitation and take reasonable measures to protect NinjiSMP and its players.
16. Chargebacks and Payment Disputes
If you experience a problem with a purchase, please contact our support team first so we have an opportunity to investigate and resolve the issue.
If a payment dispute or chargeback is initiated, we may provide relevant transaction, account, and delivery information to our payment provider or financial institution in order to respond to the dispute.
Initiating a chargeback does not remove or limit any rights you have under applicable consumer protection law.
17. Availability and Maintenance
We aim to keep NinjiSMP and its services available, but uninterrupted availability cannot be guaranteed.
The website, store, or Minecraft server may occasionally be unavailable because of maintenance, updates, technical problems, security issues, third-party service interruptions, or circumstances outside our reasonable control.
18. Changes to the Server
NinjiSMP is an evolving Minecraft server. We may introduce updates, balance changes, new features, new game mechanics, or technical improvements over time.
We may make reasonable changes to gameplay, server mechanics, or features where necessary to maintain game balance, security, technical compatibility, or the continued operation and development of NinjiSMP.
Where a change materially affects a purchased digital product, your rights under applicable consumer protection law remain unaffected.
19. Server Resets and Game Progress
As part of operating a Minecraft survival server, NinjiSMP may occasionally perform world resets, seasonal resets, economy resets, or other gameplay resets where reasonably necessary.
Where applicable, we will communicate significant planned resets to players. Purchased permanent ranks or other products specifically described as permanent will not intentionally be removed solely because of a normal gameplay or world reset.
20. Intellectual Property
The NinjiSMP name, website, logos, graphics, designs, text, custom server content, and other original materials are owned by or licensed to NinjiSMP or Trafficmanagers B.V., unless otherwise stated.
You may not copy, reproduce, distribute, sell, or commercially exploit our original content without permission, except where permitted by law.
21. Minecraft and Mojang
NinjiSMP is an independent Minecraft server and is not affiliated with, endorsed by, sponsored by, or associated with Mojang Studios or Microsoft.
Minecraft is a trademark of Microsoft Corporation and/or its affiliated companies.
Your use of Minecraft remains subject to the applicable Minecraft and Microsoft terms and policies.
22. Third-Party Services
NinjiSMP may rely on third-party services for functions such as payments, hosting, authentication, email delivery, analytics, and other technical services.
These third-party services may be governed by their own terms and privacy policies.
23. Limitation of Liability
To the maximum extent permitted by applicable law, NinjiSMP and Trafficmanagers B.V. will not be liable for indirect or consequential losses resulting from the use or inability to use the NinjiSMP website, server, or services.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is not permitted by applicable law.
24. Privacy
Your personal information is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what information we collect, how we use it, how long we may retain it, and the rights available to you.
25. Changes to These Terms
We may update these Terms and Conditions from time to time, for example because of changes to our services, legal requirements, or server functionality.
The latest version will be published on this page together with the date it was last updated.
Where required by applicable law, material changes affecting existing customers or purchases will be communicated appropriately.
26. Governing Law
These Terms and Conditions are governed by the laws of the Netherlands.
If you are a consumer living in another country, this choice of law does not deprive you of mandatory consumer protection rights that apply to you under the laws of your country of residence.
27. Your Statutory Rights
Nothing in these Terms and Conditions is intended to exclude, restrict, or limit any mandatory rights you have under applicable consumer protection law.
28. Contact
If you have questions about these Terms and Conditions, your account, or a purchase, please contact us through our support page.