Privacy Policy

Last updated: August 2026

NinjiSMP respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and what rights you have when using the NinjiSMP website, store, and related services.

1. Who We Are

NinjiSMP is operated by:

Trafficmanagers B.V.
The Netherlands
Chamber of Commerce (KvK): 59614315
VAT number: NL853570656B01

If you have questions about this Privacy Policy or your personal data, you can contact us through our support page.

2. Information We Collect

Depending on how you use NinjiSMP, we may collect and process information such as:

• Your email address
• Your Minecraft username
• Your NinjiSMP account information
• Your IP address
• Browser and device information
• Order and transaction information
• Products, ranks, keys, bundles, or other digital content you purchase
• Communications you send to our support team
• Information required to prevent fraud, abuse, or violations of our server rules

If you create an account using a third-party login provider, such as Google, we may receive basic account information from that provider in accordance with the permissions you grant.

3. How We Use Your Information

We may use your personal information to:

• Create and manage your NinjiSMP account
• Process and manage purchases
• Deliver digital products to your Minecraft account
• Provide customer support
• Send important account, order, and service-related emails
• Verify purchases and prevent fraudulent transactions
• Protect the security of our website and Minecraft server
• Enforce our Terms and server rules
• Improve the NinjiSMP website, store, and services
• Comply with applicable legal and accounting obligations

4. Legal Basis for Processing

Where applicable under data protection law, we process personal information on one or more of the following legal bases:

• Performance of a contract: when processing is necessary to provide your account, purchases, or other requested services.
• Legal obligations: when we are required to retain or process information under applicable law.
• Legitimate interests: for purposes such as security, fraud prevention, service improvement, and protecting NinjiSMP and its users.
• Consent: where we specifically ask for your permission, such as for certain cookies or marketing communications.

5. Payments

Payments made through the NinjiSMP Store may be processed by third-party payment providers such as Stripe.

Payment providers may collect and process payment information required to complete your transaction. NinjiSMP does not need to store your complete credit or debit card details when payments are processed directly by the payment provider.

Payment providers process personal information in accordance with their own privacy policies and applicable data protection laws.

6. WooCommerce and Store Orders

Our online store uses WooCommerce. When you place an order, information related to your purchase may be stored in our website database to process your order, provide customer support, maintain transaction records, and comply with legal obligations.

This may include your account details, email address, Minecraft username, order details, transaction references, purchase history, and information about the delivery of digital products.

7. Cookies

NinjiSMP may use cookies and similar technologies to operate the website, keep users logged in, remember preferences, maintain shopping cart functionality, improve security, and understand how our website is used.

Some cookies are necessary for the website and store to function correctly. Where required by law, non-essential cookies will only be used after obtaining your consent.

You can manage or delete cookies through your browser settings and, where available, through the cookie preferences provided on our website.

8. Sharing Your Information

We do not sell your personal information.

We may share personal information with trusted service providers when necessary to operate NinjiSMP. These may include:

• Payment processors
• Website and server hosting providers
• Email service providers
• Security and fraud prevention services
• Analytics providers, where applicable
• Professional advisers or authorities where required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy or as required by applicable law.

Certain order, payment, and accounting information may need to be retained for longer periods to comply with tax, accounting, fraud prevention, or other legal obligations.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, server, or internet transmission can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information. Under the GDPR and other applicable European privacy laws, these may include the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of certain processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent

These rights may be subject to legal exceptions. For example, we may be required to retain certain transaction information for accounting, tax, fraud prevention, or legal purposes.

12. Children’s Privacy

NinjiSMP may be used by younger Minecraft players. We take the privacy of younger users seriously.

Where consent is legally required for the processing of personal information of a child, we will handle such processing in accordance with applicable data protection laws and age requirements.

Parents or legal guardians who have questions or concerns about personal information relating to their child can contact us through our support page.

13. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites and services. These third parties have their own privacy practices and policies.

NinjiSMP is not responsible for the privacy practices of third-party websites or services that we do not control.

14. International Data Transfers

Some service providers we use may process personal information outside the Netherlands or the European Economic Area (EEA).

Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable data protection law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to NinjiSMP, our services, or applicable legal requirements.

The latest version will always be published on this page together with the date it was last updated.

16. Contact

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your personal information is handled, please contact us through our support page.